1. Usitour cooperates with top local tour operators and ensures the best quality of services to all travelers.
2. The sequence of itineraries is subject to change without prior notice according to departure date, weather, traffic, holidays, construction, etc.
3. Please ensure safety of your luggage always, especially in public areas. The tour operator or the tour guide cannot be held responsible for any loss of personal belongings.
4. Please bring valid documentation on travel date (passport, driving license, visa, etc).
5. No-show of third and fourth discounted passengers incurs a penalty fee, and the first and the second passengers should pay the fee to the guide.
6. National Park Pass / City Pass / Entry Tickets / Annual or Season Passes / Senior Pass (or) any admission tickets to attractions purchased on your own are not allowed on this tour. All mandatory / optional tour services, have to be purchased as instructed in the exclusions section.
7. Two full-sized beds per room. No additional bed for children, 3rd or 4th travelers.
8. Tour is not wheel chair accessible.
9 Children at 18 or under 18 years old must be accompanied by a partner at 19 or 19+ years old.
10. We recommend that you book your flight ticket after receiving the confirmation e-tour ticket. After ordering the ticket, please return to our website tours.usitour.com “My Account” to fill in the ticket information for the guide to pick up the plane.
11. If the flight is late or delayed, please inform the pick-up personnel in time. We are not responsible for this issue affected due to your pick-up arrangement.
12. For the principle of fairness, the bus seats are rotated daily during the trip. Please cooperate with the tour guide to avoid unnecessary disputes.
13. For New Year's Day, National Day, Labor Day or other long weekend holidays, the group fee will be adjusted appropriately. Please confirm the price before booking.
14. In order to ensure that all guests can start the tour on time, please arrive at the pick-up location 10 minutes in advance, and we are not responsible for your expiration.
Special Note about Yellowstone National Park
1. The Yellowstone N.P. Tour is one of the most popular itineraries during summer, usually sold out 45-60 days in advance. If you need to make sure staying in the Yellowstone cabin, please make a reservation in advance. Please consult our customer service to confirm the location of the cabin.
2. Please check with your customer service staff to verify your order before ordering.
3. Please do not book flight tickets before receiving the electronic confirmation ticket issued by our customer service to avoid unnecessary losses;
4. If you have booked an airline ticket, hotel, etc. in advance without our electronic confirmation ticket, then Usitour company will not be responsible for your personal actions, please understand.
5. Cancellation clause:
Yellowstone N.P. Group Cancellation regulations are subject to this clause.
1).Cancellation or modification of more than 30 days before departure, 10% of the total group fee (minimum fine of $200 per guest, and $300 per guest);
2).Cancellation or modification 15-30 days before departure, a fine of 40% of the total group fee;
3).Cancellation or modification 8-14 days prior to departure, a fine of 60% of the total group fee will be charged;
4).No changes shall be made within 7 days and less before departure.
5).Reducing the number of participants is considered as a cancellation of the itinerary and is subject to the cancellation clause above.
6).According to the itinerary, the tour is ordered within 7 days of the departure date. If you cancel the electronic travel confirmation ticket, you will not be refunded.
7).We reserve a place for the people who enjoy the discount. If the guest of the three-person or four-person room does not appear on the same day, the tour guide will charge the guest to the same room for $200 (Ordinary Yellowstone Group) or $300 (reserving the Yellowstone cabin) The penalty of the group.
Special tips:
The change of the departure date, number of people and name (including the name of any guest in the same room) after the itinerary is confirmed by reference to the cancellation clause above.
The US West Group's cancellation regulations are subject to this clause
1.Cancellation or modification of 30 days (including 30 days) or more before departure, 10% of the total group fee (minimum fine of $150 per people);
2.Cancellation or modification 15-29 days before departure, a fine of 25% of the total group fee;
3.Cancellation or modification 8-14 days prior to departure, a fine of 50% of the total group fee will be charged;
4.No changes shall be made within 7 days and less before departure.
5.Reducing the number of participants is considered as a cancellation of the itinerary and is subject to the cancellation clause above.
6.According to the itinerary, the tour is ordered within 7 days of the departure date. If you cancel the electronic travel confirmation ticket, you will not be refunded.
7.We reserve a place for the concessionaire. If the guest who enjoys the discount for the three-person or four-person room does not appear on the day, the tour guide will charge a penalty of $150 to the same room.
